FAQs

Our owner believes a day of rest and time with family is vital to employee well being. This helps prepare them for the week ahead and show up as their best selves.

Yes we can! Can't find what you're looking for in-store? We can special order any item from the National Home Hardware website! Need something unique? Our team can assist with custom orders, sourcing directly from suppliers or specialty manufacturers. Please note that some custom orders may require a deposit.

Yes, we offer Home & Jobsite delivery,and Bulk Soil, Stone & Mulch delivery within surrounding areas.

We will gladly accept any unused regularly stocked merchandise for refund or exchange within 30 days of purchase. Simply return the complete product to us in its clean original packaging accompanied by the original bill of sale.

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All merchandise is subject to the manufacturer’s warranty & will be repaired or replaced as per the manufacturer’s directions.

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We regret that special-order merchandise cannot be returned without prior authorization.
 

We will gladly refund the difference on an item if the price is reduced in one of our promotions within 14 days of purchase.

You Bet! Just note that you must pay for your order online to pick up in store. 

When your order is ready, you will receive an email with the subject line: “Your order is ready for pick-up”. Please wait for that email before arriving in-store to pick-up your purchase.

In most cases, we will gladly match any in-store purchases with an advertised local competitor’s price. Please speak with our store personally for further details. Online purchases are not eligible for price matching.

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Our PRICE MATCH PROMI$E is a retail single product guarantee that excludes material packages and material package quotations, contractor pricing, sales tax offers, typographical errors, free offers, gift cards, gift certificates, rebates or clearout prices. We reserve the right to exclude significantly below cost competition loss leader pricing.

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Other possible exclusions include credit or financing promos, used, damaged, returned, open box or display merchandise, special orders, delivery or installation services (including materials and labour) and prices obtained from any internet website, online retailer or wholesale distribution. Lumber grading varies by location and we will not match prices of lower lumber grade quality from competitors.

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We reserve the right to limit quantities to an amount reasonable for a residential homeowner. This offer cannot be combined with any other offer. Ask Home Store Owner or staff for details.

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Click here to check out our open positions!

Give any of our 4  stores below a call directly and we would be thrilled to answer your question or provide all the information you need to help! 

• Picture Butte: 403-732-4621
• Taber: (403) 223-1122
• Nanton:  (403) 646-2032‍
• Coaldale: (403) 345-5695